Water Damage Restoration Minneapolis
If your home has been damaged by water, you are already very ed by going through this process. We want to help you by letting you know what our responsibilities are as a water damage restoration company. Knowledge is power, especially during moments like this where you can feel so powerless. Here is a look at what we do and what our responsibilities are to you, the customer.
The first phone call you’ll probably make after water damaged has ravaged your home is a water damage restoration company. You should know that a water restoration company generally doesn’t handle repairs to the home unless they are specifically licensed to do so. This will require a separate contract if they are going to handle this for you. What they will do is clean up any mess caused by the water damage to protect and preserve your home as well as its contents so there will not be any further damage to the property. Your insurance company may suggest a company, but you can choose any water damage restoration company that you feel comfortable with.
When someone from Water Damage Pro Minneapolis arrives at your door, you should walk through the property with us and discuss the areas that you need us to clean. You will want to take pictures of the damage for your reference as well. This is an important step because it allows us to evaluate the damage so that we know exactly what needs to be done and the equipment that we need to complete the job. We will listen to you and your needs and offer you our advice as to what we think you should also do. You are the one who makes the final call with what you feel comfortable with doing. Once we’re done with this stage of the process, you will receive a contract with a quote in it. You are responsible for the payment unless the insurance covers the entire project. There are some services that won’t be covered by insurance companies. We will only complete the work as described in the contract.
You should frequently check the area after the water damage to ensure that there is no lingering moisture or dampness. We will work with you to ensure that you are completely satisfied with the water damage restoration services
that you requested. You will see how good the job that our company is doing so that you can make sure that we are completing the work to your satisfaction. You don’t have to be around while we work, but it is definitely a good idea. Both the customer and the company must adhere to the contract. If there are any issues, the first person that you should call is us and not the insurance company. We are the ones that will work with you to remedy any situation in a reasonable manner. At Water Damage Pro Minneapolis, we want to get you back to your daily life as soon as possible.
Water Damage Pro Minneapolis
1917 Park Avenue
Minneapolis, MN 55404